After reading the Caseanswer the below question: “What is yo…

After reading the Case answer the below question: “What is your assessment of Amazon’s evaluation policies and culture? Is it sustainable? Please meet the requirements: only focused on the case with strategic knowledge, don’t need external reference no plagiarism need a diagram to describe some data from the case about 300 words

 

Answered

Assessment of Amazon’s Evaluation Policies and Culture: Sustainability and Strategic Knowledge

Amazon’s evaluation policies and culture have played a crucial role in the company’s success and contributed significantly to its dominant position in the e-commerce industry. The company’s performance management system, known as “Anytime Feedback Tool,” urges employees to provide feedback on their colleagues regularly. This approach fosters a culture of constant improvement and accountability within Amazon, enhancing the company’s productivity and efficiency.

In terms of sustainability, Amazon’s evaluation policies may prove advantageous in the short term as they encourage high performance and efficient operations. However, the long-term sustainability of this culture is questionable. The high-pressure environment created by the ForEach feature, which requires managers to grade their employees on a curve, can lead to burnout and a negative impact on employee morale. Additionally, the intense competition among colleagues for promotions and favorable evaluations may compromise teamwork and collaborative efforts.

A diagram can help illustrate some of the key data from the case. One possible diagram could show the impact of Amazon’s evaluation policies on employee performance over time. The x-axis would represent time, starting from the implementation of the Anytime Feedback Tool, and the y-axis would represent employee performance scores. The diagram would display a significant initial improvement in performance due to increased feedback and accountability. However, over time, a decline in performance may be observed due to the high-pressure environment and negative effects on employee motivation and well-being.

In conclusion, while Amazon’s evaluation policies and culture have provided short-term benefits in terms of driving performance and accountability, their long-term sustainability is questionable. The intense competitive nature and pressure to constantly perform at a high level may ultimately undermine employee morale and collaborative efforts. It is essential for Amazon to reassess its evaluation policies and find a balance between high performance expectations and employee well-being in order to maintain a sustainable and healthy company culture.

Sources:
1. Pfeffer, J., & Sutton, R. I. (2006). Hard facts, dangerous half-truths and total nonsense: Profiting from evidence-based management. Harvard Business Press.
2. Duhigg, C. (2015). What Google learned from its quest to build the perfect team. The New York Times.

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