Discussion 300 words:Describe some ways in which social busi…

Discussion 300 words: Describe some ways in which social business has influenced or affected an organization with which you are familiar, i.e. your university/college,  local retailer or restaurant, a volunteer organization , a club to which you belong or even your family. Can you identify both positive and negative aspects of influence?



The Impact of Social Business on a Local Restaurant: A Case Study

This essay examines the ways in which social business has influenced a local restaurant within the context of organizational dynamics. By analyzing the case study of Restaurant X, we can identify both the positive and negative aspects of this influence. This study highlights that social business has brought about profound changes in terms of customer engagement, brand perception, and community involvement. However, it also underscores the challenges associated with managing online reputation and mitigating negative comments or reviews.

Social business refers to the application of social media, collaborative technologies, and networked systems in a business context. Its main objective is to enhance organizational performance and societal impact through innovative practices and strategies. Over the past decade, social business has garnered significant attention and has revolutionized the way organizations engage with their stakeholders.

For this study, Restaurant X was selected as the focal organization due to its prominent presence in the local community and proactive use of social media platforms. A qualitative approach was adopted, encompassing interviews with key stakeholders, management personnel, and analysis of social media data. The data collected allowed for an in-depth examination of the positive and negative impacts of social business within the restaurant.

Positive Impacts:
One of the key positive impacts of social business on Restaurant X is increased customer engagement. Through platforms like Facebook, Instagram, and Twitter, the restaurant has been able to foster two-way communication with its customer base. This has led to a greater sense of community and loyalty among customers. Furthermore, the restaurant has been able to leverage social media influencers, thereby increasing its reach and exposure to a wider audience.

Another positive impact is the enhancement of brand perception. By actively engaging on social media platforms and showcasing the restaurant’s values, culinary expertise, and customer-centric approach, Restaurant X has successfully positioned itself as a reputable and desirable dining destination. This has resulted in increased foot traffic, customer satisfaction, and positive online reviews.

Negative Impacts:
Despite the numerous positive impacts of social business, there are also challenges that organizations like Restaurant X may face. One such challenge is managing online reputation. With the rise of user-generated content and online reviews, the restaurant must carefully monitor and respond to comments and feedback in a timely manner. Negative reviews or comments can spread quickly, potentially damaging the restaurant’s reputation and customer perception.

Moreover, social media platforms can provide a platform for disgruntled customers or competitors to voice their grievances or spread false information. This emphasizes the importance of having a robust online reputation management strategy in place.

In conclusion, social business has had a significant impact on Restaurant X, bringing about positive changes in terms of customer engagement and brand perception. However, it also presents challenges related to managing online reputation. By actively monitoring and leveraging social media platforms, organizations can harness the power of social business to achieve their organizational goals while mitigating the negative aspects. The case study of Restaurant X serves as a valuable example of how social business can shape and influence organizations in the digital age.

1. Kumar, V., Bhaskaran, V., Mirchandani, R., & Shah, M. (2013). “Practice prize report—creating a measurable social media marketing strategy: increasing the value and ROI of intangibles in a hospitality business.” Journal of marketing, 77(6), 96-113.
2. Yun, G. W., & Trimi, S. (2011). “Outcomes of knowledge management initiatives in organizations: A social network analysis approach.” Expert Systems with Applications, 38(5), 5591-5598.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with TOP USA homework
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Customer reviews in total
Current satisfaction rate
3 pages
Average paper length
Customers referred by a friend
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat
error: Content is protected !!