In a journal posting, address the following questions: What …

In a journal posting, address the following questions: What individuals and groups might meet with a human services professional? Why might they seek help? From what you have read so far, how might you build a professional relationship with them so that they will talk about their problem? AT LEAST 300 WORDS



The Engagement Process: Building a Professional Relationship with Individuals and Groups in Human Services


When considering the individuals and groups that might seek help from a human services professional, it is important to acknowledge the diverse range of people who may require assistance. This may include individuals dealing with mental health issues, substance abuse, homelessness, domestic violence, and various other social problems. Moreover, groups such as families, children, the elderly, and those from marginalized communities may also reach out for help. In order to effectively build a professional relationship with these individuals and groups, understanding their unique needs and challenges is crucial.

Building a Professional Relationship

To establish a professional relationship with individuals seeking help, it is essential for a human services professional to create an atmosphere of trust, empathy, and confidentiality. Active listening skills play a pivotal role in understanding their concerns and experiences. By offering a non-judgmental and supportive environment, these professionals can encourage individuals and groups to open up about their problems and seek appropriate solutions.

One approach that can be employed is using person-centered therapy, an empathetic counseling technique that focuses on the individual’s needs, strengths, and goals. This approach helps to establish a collaborative relationship between the professional and the person seeking help, promoting mutual understanding and cooperation. Additionally, applying various theories and models of intervention, such as cognitive-behavioral therapy or solution-focused brief therapy, can help address specific issues and facilitate positive change.

In conclusion, a human services professional encounters a wide range of individuals and groups seeking help for various problems. Building a professional relationship with these individuals and groups requires creating an environment of trust, empathy, and confidentiality. Approaches such as person-centered therapy and utilizing relevant theories and models can assist in addressing their unique needs and challenges. By prioritizing their well-being and empowering them to voice their concerns, human services professionals can successfully support and guide them through their transformative process.


1. Rogers, C. R. (1951). Client-centered therapy: Its current practice, implications, and theory. Houghton Mifflin.

2. Cormier, S., & Hackney, H. L. (2011). Counseling strategies and interventions (8th ed.). Pearson.

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