Technology managers look for three critical fundamental skil…

Technology managers look for three critical fundamental skills from the IT professions hired today: You are on your second interview for a position in an Information Services Department. You will be presenting to a group of your peers, so they can see if you have good presentation skills. Your task is to:



Critical Fundamental Skills Needed by IT Professionals in Today’s Technological Landscape


In today’s rapidly advancing technological landscape, technology managers prioritize three critical fundamental skills from IT professionals. These skills have become increasingly essential as organizations rely heavily on technology to drive their operations and competitive advantage. As an IT professional applying for a position in an Information Services Department, showcasing these skills during a presentation to a group of peers is crucial. This presentation aims to demonstrate proficiency in the following areas: (1) technical expertise, (2) problem-solving and critical thinking, and (3) communication and presentation abilities.

Technical Expertise

Possessing strong technical expertise is a foundational skill for any IT professional. It encompasses a deep understanding of various technologies, systems, programming languages, and software development methodologies. Technology managers expect IT professionals to demonstrate a breadth of technical knowledge and stay up-to-date with the latest advancements in the field. This involves expertise in areas such as network infrastructure, cloud computing, cybersecurity, data analytics, and artificial intelligence. The ability to effectively apply technical knowledge in practical settings is vital for IT professionals to successfully address complex challenges and contribute to the organization’s technological growth and innovation (Fichman, Dos Santos, & Zheng, 2014).

Problem-Solving and Critical Thinking

Problem-solving and critical thinking skills are highly valued in the IT profession. Technology managers seek individuals who can analyze complex problems, identify possible solutions, and make informed decisions based on available data and evidence. IT professionals should exhibit an ability to approach problems systematically and think critically to develop innovative solutions. This skillset includes logical reasoning, abstraction, pattern recognition, and creative problem-solving techniques. It also involves adaptability and the capacity to navigate through ambiguity while maintaining a solution-oriented mindset. Effective problem-solving and critical thinking enable IT professionals to overcome obstacles, optimize organizational processes, and contribute to strategic decision-making (Kim, Kim, & Kim, 2013).

Communication and Presentation Abilities

IT professionals are no longer confined to technical tasks alone. Effective communication and presentation abilities have become crucial for success in the field. As technology increasingly impacts various departments and stakeholders within an organization, IT professionals must effectively communicate complex technical concepts in a clear and concise manner. It involves the ability to translate technical terminology into layman’s terms and communicate ideas to both technical and non-technical audiences. Additionally, presenting ideas, proposals, and solutions confidently and persuasively is necessary for IT professionals to gain buy-in and support from various stakeholders (Sohn & Park, 2020).

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